Pyzdek, Thomas

Six Sigma Handbook - 4th ed. - Chennai McGraw Hill Education (India) Private Limited 2014 - xiv, 690p. - Paper

Part I: Six Sigma Implementation and Management 1.Building the Responsive Six Sigma Organization 2.Recognizing and Capitalizing onOpportunity 3. Data-Driven Management 4. Maximizing Resources Part II: Six Sigma Tools & Techniques 5.Project Management Using DMAIC and DMADV 6. The Define Phase 7. The Measure Phase 8. Process Behavior Charts 9. Measurement Systems Evaluation 10.Analyze Phase 11.The Improve/Design Phase 12. Control/Verify Phase Appendices Glossary of Basic Statistical Terms Area Under the Standard Normal Curve Critical Values of the t-Distribution Chi-Square Distribtion F Distribution Poisson Probability Sums Tolerance Interval Factors Control Chart Constants Control Chart Equations Table of d Values Factors for Short Run Control Charts Sample Customer Survey Process Levels and Equivalent PPM Quality Levels Black Belt Effectiveness Certification Green Belt Effectiveness Certification AHP Using Microsoft Excel


Quality Management

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